Solo Subscription
Solo is $49 per month or $490 per year. The trial is seven days for eligible accounts. A card is required before the trial begins. Billing starts automatically after the trial unless canceled: the first charge is the full selected monthly or annual amount, then renews at that frequency. Annual billing is a single yearly charge. Previously trialed accounts do not receive another trial by changing frequency. Taxes may apply.
Cancellation and Failed Payments
Cancellation is handled through the supported billing portal or workflow, prevents the next renewal, and is effective at the end of the current billing period. Failed, past-due, unpaid, or otherwise ineligible billing status may restrict protected application access.
Cancellation is not account deletion. Inactive data may be retained for up to 12 months, and some records may be retained longer where reasonably necessary.
Refunds and Price Changes
Subscription fees are non-refundable except where required by law or specifically approved by DetailGrid in writing. DetailGrid will provide at least 30 days advance notice for price changes, with approximately 60 days as the intended standard where practical.
Founder Offer
Founding Customer Discount: Founding customers receive 50% off eligible DetailGrid subscription pricing for as long as the same subscription remains continuously active. A scheduled cancellation may be reversed before the current paid subscription period ends without losing the discount. Once the subscription fully ends, the founding-customer discount is permanently forfeited and will not apply to a later subscription. The offer is tied to the approved DetailGrid business account, unclaimed reservations expire after 48 hours, and a claimed founder spot is never recycled.
Online Payment Application Fee
DetailGrid charges a $1 application fee for every successful online customer payment processed through Stripe Connect while the detailing business is on Solo, including each successful partial payment, when that fee is implemented. Stripe processing fees are separate and remain the business responsibility.
Future Plans and Controlling Terms
Pro and Elite are unavailable at launch and no future prices are displayed. If this policy conflicts with the Terms of Service, the Terms control. Billing questions may be sent to support@getdetailgrid.com.